Last Updated: October 4th, 2024
I am Craig Brown, an American English-language tutor. I run this website and my business is classified as a "micro-enterprise" under French law and is registered in France (Siren #: 933560054), where I live and have my "auto-entrepreneur" status. For the remainder of this article I will refer to my business using "we," "our," or "us". We provide online professional conversation practice services ("Services"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Services.
To provide our professional conversation practice services and maintain your account, we collect the following information that you voluntarily provide to us during use of our services:
- Name and contact information
- Professional background information
- Payment information (processed through Stripe)
- Content of practice conversations
- Account credentials
- Communication preferences
When you visit our website and use our services, our systems automatically collect certain technical and usage information to ensure proper functionality and improve your experience:
- Device information
- IP address
- Browser type
- Operating system
- Usage data
- Cookies and similar technologies
We use your information to:
- Provide and maintain our Services
- Process payments through Stripe
- Schedule and conduct practice sessions
- Communicate with you about our Services
- Improve our Services
- Comply with legal obligations
All payment processing is handled through Stripe. We do not store your complete credit card information. When you make a payment:
- You provide your payment information directly to Stripe
- We receive only limited information about your transaction
- All payment data is encrypted and processed securely by Stripe
- Stripe's own Privacy Policy and Terms of Service apply to payment processing
We may share your information with:
- Stripe (for payment processing)
- Calendly (for scheduling sessions)
- Service providers who assist in operating our business
- Legal authorities when required by law
- Professional advisors (e.g., lawyers, accountants)
We do not sell your personal information to third parties.
We implement appropriate security measures to protect your information, including:
- Encryption of data in transit and at rest
- Regular security assessments
- Limited access to personal information
- Secure payment processing through Stripe
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of certain data collection
- Withdraw consent for data processing
We may update this Privacy Policy periodically. We will notify you of any material changes by posting the updated policy on our website.
For questions about this Privacy Policy or our privacy practices, contact Craig Brown at:
SmallConvBusiness@outlook.com
10.1 European Union Residents
If you are a resident of the European Union (EU) or European Economic Area (EEA), you have specific rights under the General Data Protection Regulation (GDPR):
Legal Basis for Processing
We process your personal data under the following legal bases:
Additional Rights Under GDPR
In addition to the rights mentioned in Section 7, EU/EEA residents have the right to:
International Data Transfers
Your data may be transferred to and processed in countries outside the EU/EEA. We ensure such transfers comply with GDPR requirements through:
Data Retention
We retain your personal data only for as long as necessary to:
Typical retention periods are:
Automated Decision-Making
We do not engage in automated decision-making or profiling that produces legal effects or similarly significant effects on individuals.
Special Categories of Personal Data
We generally do not collect or process special categories of personal data (sensitive data). If such data is accidentally disclosed during practice sessions, it will be treated with additional security measures and deleted as soon as possible.
Data Breach Notification
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, we will:
Cookie Policy Compliance
Our cookie usage complies with EU ePrivacy Directive requirements. This website does not collect cookies, but cookies may be collected by Stripe or Calendly.
